Why FaktorTel ?

FaktorTel's Core network equipment consists of one of Australia's only Clustered Asterisk environments with Dual to Ternary protection on all equipment including routers, load balancing servers, database servers and voice.

All of FaktorTel's core equipment is supplied by DELL and runs the required server architectures for maximum uptime and availability.

FaktorTel's voice network is one of the largest VOIP networks in the country and spans 3 states throughout the east coast of Australia. FaktorTel currently have points of termination in Brisbane, Gold Coast, Sydney and Melbourne, including major fiber interconnects with carriers for traffic to the rest of the country and the world.

FaktorTel has several network engineers monitoring, upgrading and maintaining our network equipment. There is no time, night or day, that the voice network becomes un-monitored or unavailable to our Tech's. Our tech's include contributors to the Asterisk Open Source project, software development staff for projects including vspPanel (www.vsppanel.com) and admins with large scale network experience including previous projects with TabCorp, Citibank and the ASX.

Technical support is provided by engineers in Australia rather than using an offshore Call Centre